eGain Corporation develops and licenses customer service infrastructure software designed for enterprise environments. The company's primary offering is a cloud-based platform delivered through subscription agreements, complemented by professional services including consulting, implementation, training, and managed services. The software portfolio centers on three core components: eGain AI Agent for deploying agentic solutions, eGain AI Knowledge Hub for centralizing knowledge and customer-facing responses across channels, and eGain Conversation Hub for omnichannel digital interaction management.
The company serves customers across multiple regulated industries, with particular focus on financial services, healthcare, telecommunications, and the public sector. eGain operates globally, maintaining a presence across North America, Europe, the Middle East, Africa, and the Asia Pacific regions. The organization employs 444 full-time employees and maintains headquarters in Sunnyvale, California. The company was incorporated in Delaware in 1997.
Fiscal years are as reported by the company and may not align with the calendar year. For example, Apple's FY 2024 ends in September 2024.
| Fiscal Year | EPS Diluted | EPS Basic | YoY | |
|---|---|---|---|---|
| 2025 | $1.13 | $1.15 | +2160.0% | |
| 2024 | $0.05 | $0.05 | -37.5% | |
| 2023 | $0.08 | $0.08 | +260.0% | |
| 2022 | $-0.05 | $-0.05 | -183.3% | |
| 2021 | $0.06 | $0.07 | -14.3% | |
| 2020 | $0.07 | $0.07 | +600.0% | |
| 2019 | $0.01 | $0.01 | +114.3% | |
| 2018 | $-0.07 | $-0.07 | +68.2% | |
| 2017 | $-0.22 | $-0.22 | +4.3% | |
| 2016 | $-0.23 | $-0.23 | +51.1% | |
| 2015 | $-0.47 | $-0.47 | -123.8% | |
| 2014 | $-0.21 | $-0.21 | -800.0% | |
| 2013 | $0.03 | $0.03 | +115.0% | |
| 2012 | $-0.20 | $-0.20 | — |
| Report Date | Filed | Accession Number | |
|---|---|---|---|
| 2025-06-30 | 2025-09-12 | 0001104659-25-089540 | SEC ↗ |
| 2024-06-30 | 2024-09-12 | 0001558370-24-012767 | SEC ↗ |
| 2023-06-30 | 2023-09-14 | 0001558370-23-015758 | SEC ↗ |
| 2022-06-30 | 2022-09-13 | 0001558370-22-014362 | SEC ↗ |
| 2021-06-30 | 2021-09-10 | 0001558370-21-012388 | SEC ↗ |
| 2020-06-30 | 2020-09-11 | 0001558370-20-011132 | SEC ↗ |
| 2019-06-30 | 2019-09-12 | 0001558370-19-008598 | SEC ↗ |
| 2018-06-30 | 2018-09-13 | 0001558370-18-007466 | SEC ↗ |
| 2017-06-30 | 2017-09-26 | 0001558370-17-007169 | SEC ↗ |
| 2016-06-30 | 2016-09-13 | 0001558370-16-008328 | SEC ↗ |
| 2015-06-30 | 2015-09-14 | 0001558370-15-001771 | SEC ↗ |
| 2014-06-30 | 2014-09-12 | 0001564590-14-004080 | SEC ↗ |
| 2013-06-30 | 2013-09-23 | 0001564590-13-000619 | SEC ↗ |
| 2012-06-30 | 2012-09-25 | 0001193125-12-403504 | SEC ↗ |
| 2011-06-30 | 2011-09-27 | 0001193125-11-257374 | SEC ↗ |
| 2010-06-30 | 2010-09-23 | 0001193125-10-214925 | SEC ↗ |
| 2009-06-30 | 2009-09-28 | 0001193125-09-198400 | SEC ↗ |
| 2008-06-30 | 2008-09-29 | 0001193125-08-203156 | SEC ↗ |
| 2007-06-30 | 2007-09-28 | 0001193125-07-210115 | SEC ↗ |
| 2006-06-30 | 2006-09-27 | 0001193125-06-197995 | SEC ↗ |
| 2005-06-30 | 2005-09-28 | 0001193125-05-193237 | SEC ↗ |
| 2004-06-30 | 2004-09-28 | 0001193125-04-163238 | SEC ↗ |
| 2003-06-30 | 2003-09-29 | 0001193125-03-055476 | SEC ↗ |
| 2002-06-30 | 2002-09-30 | 0001012870-02-003932 | SEC ↗ |
| 2001-06-30 | 2001-09-28 | 0001012870-01-502080 | SEC ↗ |