Genpact LTD

Genpact Limited is a business process outsourcing and information technology services provider that delivers end-to-end solutions across finance, operations, and customer-facing functions. The company serves financial institutions, insurance companies, healthcare providers, consumer goods manufacturers, and technology firms primarily through offshore and nearshore delivery centers.

The company operates three business segments. Financial Services generates revenue from customer onboarding, loan operations, payment processing, mortgage servicing, compliance, wealth management, and claims administration for insurance clients. Consumer and Healthcare provides supply chain planning, pricing optimization, claims processing, revenue cycle management, and regulatory services for healthcare and consumer companies. High Tech and Manufacturing delivers customer experience solutions, procurement services, supply chain management, and engineering support for manufacturers and technology companies. Additionally, Genpact offers cross-segment services including digital operations, data and analytics, CFO advisory, and finance and accounting functions.

The company employs approximately 146,500 full-time staff and maintains operations across India, rest of Asia, North and Latin America, and Europe. Headquartered in Hamilton, Bermuda, and listed on the NYSE, Genpact was founded in 1997. The geographic and functional diversification across multiple industries and service offerings positions the company as a substantial player in the global business services outsourcing sector.