Harte Hanks operates as a customer experience and marketing services company serving B2B and B2C clients across multiple industries including healthcare, financial services, retail, automotive, and hospitality. The company provides a range of integrated services spanning data analytics, customer research, omnichannel marketing strategy, creative and content development, marketing technology platforms, and digital advertising execution. Its service offerings encompass audience segmentation, predictive modeling, demand generation, account-based marketing, and marketing automation capabilities.
The company is organized into three primary business segments. Marketing Services encompasses strategy, creative, data analytics, research, and technology-driven marketing execution. Customer Care includes inside sales outsourcing, lead generation, customer service outsourcing, and artificial intelligence-powered customer care solutions. Fulfillment and Logistics provides print-on-demand services, product fulfillment, mail distribution, and third-party logistics and freight optimization.
Harte Hanks operates with approximately 2,200 full-time employees and maintains a presence across the United States and international markets. The company is incorporated in Delaware and headquartered in Chelmsford, Massachusetts. Founded in 1923, it evolved from its origins in direct mail advertising to offer a broader portfolio of customer experience and marketing services.
Fiscal years are as reported by the company and may not align with the calendar year. For example, Apple's FY 2024 ends in September 2024.
| Fiscal Year | EPS Diluted | EPS Basic | YoY | |
|---|---|---|---|---|
| 2024 | $-4.15 | $-4.15 | -1876.2% | |
| 2023 | $-0.21 | $-0.21 | -104.4% | |
| 2022 | $4.75 | $4.98 | +169.9% | |
| 2021 | $1.76 | $1.85 | +617.6% | |
| 2020 | $-0.34 | $-0.34 | +92.0% | |
| 2019 | $-4.26 | $-4.26 | -2128.6% | |
| 2018 | $0.21 | $0.21 | +103.1% | |
| 2017 | $-6.76 | $-6.76 | -217.4% | |
| 2016 | $-2.13 | $-2.13 | -5425.0% | |
| 2015 | $0.04 | $0.04 | -75.0% | |
| 2014 | $0.16 | $0.16 | +60.0% | |
| 2013 | $0.10 | $0.10 | -41.2% | |
| 2012 | $0.17 | $0.17 | -75.7% | |
| 2011 | $0.70 | $0.70 | — |
| Report Date | Filed | Accession Number | |
|---|---|---|---|
| 2024-12-31 | 2025-03-17 | 0000045919-25-000008 | SEC ↗ |
| 2023-12-31 | 2024-04-01 | 0000045919-24-000014 | SEC ↗ |
| 2022-12-31 | 2023-03-31 | 0001437749-23-008877 | SEC ↗ |
| 2021-12-31 | 2022-03-21 | 0001437749-22-006846 | SEC ↗ |
| 2020-12-31 | 2021-03-24 | 0001437749-21-006937 | SEC ↗ |
| 2019-12-31 | 2020-03-19 | 0000045919-20-000003 | SEC ↗ |
| 2018-12-31 | 2019-03-18 | 0000045919-19-000013 | SEC ↗ |
| 2017-12-31 | 2018-03-15 | 0000045919-18-000022 | SEC ↗ |
| 2016-12-31 | 2017-06-16 | 0000045919-17-000006 | SEC ↗ |
| 2015-12-31 | 2016-03-14 | 0001628280-16-012651 | SEC ↗ |
| 2014-12-31 | 2015-03-05 | 0001104659-15-017174 | SEC ↗ |
| 2013-12-31 | 2014-03-12 | 0001104659-14-018577 | SEC ↗ |
| 2012-12-31 | 2013-03-13 | 0001104659-13-020070 | SEC ↗ |
| 2011-12-31 | 2012-03-07 | 0001193125-12-100444 | SEC ↗ |
| 2010-12-31 | 2011-03-02 | 0001193125-11-053421 | SEC ↗ |
| 2009-12-31 | 2010-03-03 | 0001193125-10-046646 | SEC ↗ |
| 2008-12-31 | 2009-03-02 | 0001193125-09-042011 | SEC ↗ |