Helport AI Limited develops artificial intelligence software solutions for the contact center industry, with a primary focus on Southeast Asian markets. The company operates a software-as-a-service platform that delivers real-time intelligent guidance to customer engagement professionals, enabling them to improve service quality and operational efficiency during customer interactions. Its flagship offering, Helport AI Assist, integrates AI-powered tools designed to support contact center operations across various business settings.
The company generates revenue through two main channels: software licensing and AI-augmented business process outsourcing services. The software offerings target contact centers seeking to modernize their operations through AI automation and decision support, while the BPO services combine outsourced customer engagement with AI capabilities. This dual model allows the company to serve different customer segments within the contact center market.
Based in Singapore, Helport AI operates with a workforce of 314 full-time employees. The company maintains its primary geographic focus on Southeast Asia, where it serves regional contact center operators and enterprises requiring customer engagement solutions. As a publicly listed company on Nasdaq, Helport AI competes in the software infrastructure sector, specifically within prepackaged software services.
No 10-K filings found.