MIND C.T.I. Ltd. develops and implements billing and customer care software solutions for telecommunications and service providers globally. The company's core platform supports multiple service types—voice, data, and content—across prepaid, postpaid, and pay-in-advance payment models within a single system. Its software includes workflow automation for subscriber registration, order management, trouble ticketing, and debt collection, alongside point-of-sale functionality for dealer and retail management. The company also offers PhonEX ONE, a call management system used for telecom expense management, call accounting, traffic analysis, and fraud detection.
The company operates in two primary segments: Billing and Related Services, and Messaging. It delivers professional services including project implementation, system integration, customization, and maintenance, as well as managed services for day-to-day billing operations. Its customer base consists primarily of communication service providers, including traditional wireline and wireless carriers, VoIP operators, broadband service providers, LTE and 5G operators, and mobile virtual network operators.
Headquartered in Yokneam Illit, Israel, MIND C.T.I. operates with 136 full-time employees and maintains a geographic footprint spanning the Americas, Europe, the Asia Pacific region, Africa, and Israel. The company distributes its solutions both directly and through resellers and distributors to its target markets.
No 10-K filings found.