PagerDuty operates a digital operations management platform designed to help enterprises identify, respond to, and resolve incidents across their software infrastructure. The platform collects data and digital signals from software-enabled systems and devices, then uses machine learning to correlate, process, and predict operational incidents. Core product offerings include Incident Management, which provides real-time visibility into digital service status; AIOps functionality that automates incident detection from high-volume event streams; and automation tools for orchestrating workflows and customer service responses. The platform also incorporates artificial intelligence capabilities for determining remediation actions, generating status updates, and producing post-incident summaries.
The company serves customers across multiple industries, including software and technology, telecommunications, retail, travel and hospitality, media and entertainment, and financial services. PagerDuty operates globally, with headquarters in San Francisco, California. The company employs approximately 1,242 full-time employees and was incorporated in Delaware. It has been publicly traded on the New York Stock Exchange since its initial public offering.
Fiscal years are as reported by the company and may not align with the calendar year. For example, Apple's FY 2024 ends in September 2024.
| Fiscal Year | EPS Diluted | EPS Basic | YoY | |
|---|---|---|---|---|
| 2025 | $-0.59 | $-0.59 | +33.7% | |
| 2024 | $-0.89 | $-0.89 | +38.6% | |
| 2023 | $-1.45 | $-1.45 | -14.2% | |
| 2022 | $-1.27 | $-1.27 | — | |
| 2021 | — | — | — | |
| 2020 | — | — | — |
| Report Date | Filed | Accession Number | |
|---|---|---|---|
| 2025-01-31 | 2025-03-17 | 0001568100-25-000023 | SEC ↗ |
| 2024-01-31 | 2024-03-15 | 0001568100-24-000013 | SEC ↗ |
| 2023-01-31 | 2023-03-16 | 0001568100-23-000013 | SEC ↗ |
| 2022-01-31 | 2022-03-17 | 0001568100-22-000014 | SEC ↗ |
| 2021-01-31 | 2021-03-19 | 0001568100-21-000011 | SEC ↗ |
| 2020-01-31 | 2020-03-19 | 0001568100-20-000013 | SEC ↗ |