RingCentral, Inc.

Based in Belmont, California, RingCentral is a cloud communications software provider that serves enterprises and small-to-medium-sized businesses globally. The company's core offerings span unified communications, contact center solutions, and event management platforms. Its primary product, RingEX, integrates voice, messaging, and video collaboration in a single platform. RingCentral also operates RingCentral Contact Center and RingCX, which provide omni-channel customer engagement and workforce management capabilities with customer relationship management integrations.

The company has substantially expanded its artificial intelligence capabilities in recent years, offering solutions including an AI Receptionist, AI Assistant for conversation analysis and note-taking, RingSense for conversational intelligence and sales analytics, and AI-powered quality management and supervisor assistance tools for contact centers. Additionally, RingCentral Events provides virtual, hybrid, and in-person event hosting with integrated engagement features. The company supplements its software offerings with pre-configured hardware phones and professional services.

RingCentral distributes through a combination of direct sales, resellers, distributors, and global service providers. Its customer base spans multiple verticals including financial services, healthcare, education, legal services, insurance, retail, government, and construction. The company maintains operations across North America and international markets, with a market capitalization of approximately $3.4 billion.