TaskUs provides outsourced digital services across customer experience, content moderation, and artificial intelligence solutions. The company operates primarily through non-voice digital channels, delivering omni-channel customer care services including support, learning experience services, and customer acquisition solutions. Its trust and safety segment encompasses content monitoring and review services that ensure user and advertiser-generated content complies with community guidelines and regulatory requirements across online platforms. The company also offers AI solutions focused on data labeling, annotation, and transcription services used to train and tune machine learning algorithms.
The company serves clients across social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, technology, financial services, and healthcare sectors. TaskUs operates at significant scale with approximately 58,850 full-time employees and maintains operations in the Philippines, United States, India, and other international locations. The company was founded in 2008 and is headquartered in New Braunfels, Texas.
Fiscal years are as reported by the company and may not align with the calendar year. For example, Apple's FY 2024 ends in September 2024.
| Fiscal Year | EPS Diluted | EPS Basic | YoY | |
|---|---|---|---|---|
| 2024 | $0.50 | $0.52 | +4.2% | |
| 2023 | $0.48 | $0.49 | +23.1% | |
| 2022 | $0.39 | $0.41 | +162.9% | |
| 2021 | $-0.62 | $-0.62 | — |